Cellular pylon at South Bay and Pilchard Hole Salina on Salt Cay Communications tower near Pilchard Hole Salina, Salt Cay.
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Turks and Caicos Telephones, Internet, & Mobile Phones

Intelsat satellite dish and cell tower at Cockburn Town on Grand Turk
An Intelsat satellite ground station located in Cockburn Town, Grand Turk.

Most phones will work in the Turks and Caicos without difficulty. Depending on your mobile operator, you may need to activate international roaming before you depart. GSM coverage is provided by the two local telecommunications companies (Flow and Digicel), and Flow provides coverage for CDMA (Verizon and Sprint phones).

You have the option to buy a local prepaid SIM if you're mostly interested in data access and local calls.

Before You Arrive

Decide if you want to roam or buy a local SIM. If you're roaming, contact your provider to set up international roaming. Sometimes it's enabled by default, but not always.

Buying A Turks and Caicos SIM Card

You'll need an unlocked GSM phone to buy a local SIM card. Many new GSM phones are quadband (which means they use all 4 GSM frequencies: 850, 900, 1800, 1900). If you only have a dual-band or tri-band phone, choose the appropriate local provider.

You'll need to provide ID to purchase a local SIM card.

The oceanfront and cell tower at Cockburn Town on Grand Turk
Cell tower on Front Street, Cockburn Town, Grand Turk.

International Dialing

The local area code is +1 (649). Dialing to the Turks and Caicos Islands is the same as dialing to the United States. A local number, such as 946-2801 (the government switchboard) would be dialed as +16499462801. On mobile phones, simply hold the '0' key down to enter a '+'.

Dialing from the Turks and Caicos to a foreign number requires the full international area code.

Internet

Most hotels and villas provide free Wi-Fi wireless internet. Some cafes and restaurants provide free Wi-Fi in addition.

The top-level domain (TLD) for the Turks and Caicos Islands is .tc.

Mobile Internet

Providenciales, Grand Turk, and some areas on the other islands have high-speed 4G coverage. In some less populated and remote areas on the other islands, you'll only be able to access mobile interned via painfully slow EDGE (Enhanced Data rates for GSM Evolution, a 2.5G technology).

Free Facebook Usage

Digicel offers free internet and data for limited Facebook use. If you connect through the app, or by visiting the m.facebook.com site, you'll be presented with an option to connect free (videos and external links are not included). It's recommended that you read and understand the privacy concerns, as certain usage data will be shared with the network (Digicel), and your profile picture, name and other information may be used automatically in adverts on 3rd party websites.

Censorship

There is no censorship of the internet in the Turks and Caicos Islands. The internet censorship program of the United Kingdom is not implemented in the Turks and Caicos Islands.

Local Telecom Companies

Flow
Headquarters of the local Flow telecommunications company, providing fixed line, mobile and internet services. Its predecessor was Cable & Wireless, later renamed Lime, which had a legal 106-year monopoly on telecommunications until 2006.
Digicel
Digicel is one of the two major provider of mobile phone services in the Turks and Caicos. Their main retail headquarters offers mobile phones and pre-paid and post-paid sims. The store is located at the Graceway Plaza on Leeward Highway in central Providenciales.

Cellular Coverage Map

Older Phones, Electronics and Equipment such as Cell-Range Extenders

The GSM standard uses 4 main frequencies: 850 MHz, 900 MHz, 1800 MHz and 1900 MHz. New phones are usually quad-band, which means they work on all frequencies. Older phones are typically dual-band or tri-band. Many other types of electronics, such as cell-range extenders, usually only work on two frequencies.

Flow uses the 850 MHz and 1900 MHz frequency, while Digicel uses 900 MHz and 1800 MHz. If you have an older phone or specialty equipment, make sure you select the right operator if you're buying a local SIM card.

Fiber Internet

Beginning in early 2018, Digicel began installation of fiber to the home (FTTH) throughout the islands of Providenciales and Grand Turk. The first customers were connected in June 2018 and roll-out continues.

Numbering Plan

All local fixed line services are provided by Flow (formerly Cable and Wireless), and use the prefixes 941-XXXX and 946-XXXX. The remaining number prefixes are cellular services.

Fixed-Line Prefixes
Providenciales 941-3XXX
941-4XXX
941-5XXX
946-4XXX
946-5XXX

North Caicos 946-71XX
946-72XX
946-73XX

Middle Caicos 946-61XX
946-62XX
946-63XX

South Caicos

946-3XXX

Salt Cay 946-68XX
946-69XX

Grand Turk 946-XXXX (any)
941-XXXX (any)

Mobile Prefixes
Flow 231-XXXX Postpaid
Flow 232-XXXX Postpaid
Flow 239-XXXX Postpaid
Flow 241-XXXX Prepaid
Flow 242-XXXX Prepaid
Flow 243-XXXX Prepaid
Flow 244-XXXX Prepaid
Flow 245-XXXX Prepaid
Flow 246-XXXX Prepaid
Flow 247-XXXX Prepaid
Flow (formerly IslandCom) 431-XXXX Postpaid
Flow (formerly IslandCom) 432-XXXX Postpaid
Flow (formerly IslandCom) 433-XXXX Postpaid
Flow (formerly IslandCom) 441-XXXX Prepaid
Flow (formerly IslandCom) 442-XXXX Prepaid
Flow (formerly IslandCom) 443-XXXX Prepaid
Digicel 331-XXXX Postpaid
Digicel 332-XXXX Postpaid
Digicel 333-XXXX Postpaid
Digicel 338-XXXX Fixed Cellular
Digicel 339-XXXX Fixed Cellular
Digicel 342-XXXX Prepaid
Digicel 343-XXXX Prepaid
Digicel 344-XXXX Prepaid
Digicel 345-XXXX Prepaid
Digicel 346-XXXX Prepaid
Digicel 347-XXXX Prepaid
Digicel 348-XXXX Prepaid

Useful Links